Z Auto Muffler Shop at 2413 Tidwell Road, Houston

Reviews

• Nancy Suarez

  Nov 21, 2018
  ★ ★ ★ ★ ★
  Usually my husband takes care of the maintenance of my vehicle but this time he didn't have a chance and I was off from work so I took my vehicle here for an alignment. I tend to ask a lot of questions beforehand to make sure I know what's being done and what the fee is going to be. The guy explained what the charge was going to be & the possibility if needed of an extra charge (if the screws break, how many are involved, and the cost of each screw). They make you sign paperwork before working on the vehicle (which is understandable as they need to ensure they will get paid). The waiting room is nice, clean, and cool with a tv (at a decent volume) to watch. I explained a different problem with the vehicle and they drove it around the block to see if they could figure it out, unfortunately it's more a transmission problem so they told me they don't do it and recommended me to someone else. I saw and listened how they explained to other customers what was needed to their vehicles or what was done to their vehicles. Overall I'm satisfied with their service, i would recommend them, and will be back again.

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