Sunrise Briar Forest at 14695 Briar Forest Drive, Houston

Reviews

• Dipesh Mistry

  Jul 25, 2018
  ★ ★ ☆ ☆ ☆
  I stayed at Sunrise for over a year. The apartments are not bad, management is ok. They try to help but in most cases their corporate management has the final. I had mixed experiences with the apartment management but the experience after moving out was horrible and that is what I have described below.
  I moved out on December 30th 2017. I visited the apt office a couple of times and called them atleast 2-3 times after moving out in order to get the final account statement so I can pay it. Everytime I got the same answer - the final bill takes a few weeks to generate and we will email you once we have it. I finally got the email on Feb 10 2018 with the final account statement, saying that it will be sent to collections if the bill is not paid by Feb 15 2018. That was still ok since I was planning to stop by the office and make the payment before then. But then I get a call on Feb 13th from the collections agency threatening to report the unpaid bill on my credit history. I had no choice but to pay it over the phone right away. Next, I call the apartment management and they say that it was not reported by them but the collections company is linked to their database so they must have pulled it in. That is just bad practice, how can anyone pull my data from their system without their consent or knowledge. I am very disappointed by the fact that no one is ready to take responsibility in this case.
  My recommendation - STAY AWAY from this place if you want to have peace of mind.

Images