Speech For Life Therapy Center, P.C. at 3000 Weslayan Street #105, Houston

Reviews

• Sara Carnes

  Aug 06, 2018
  ★ ☆ ☆ ☆ ☆
  I brought my son here and it was really helping him.The people that work there are really great. The issue I had was with billing and the person in charge of billing. I have insurance and speech for life is in network for me. Come to find out, they were charging me and also charging my insurance which is not the correct process (especially with them being in my network).
  When I expressed my concern about the double charging Nina told me if I wasn't comfortable with paying out of pocket (while they were submitting claims to my insurance as well) then I can stop bringing my son to therapy. I was shocked and hurt at such a casual, dismissive response. It really made me feel that these 110$ per half hour sessions were not at all about the child. No attempt was even made to work with me whatsoever. I really couldn't believe what Nina was saying to me. I'm actually still in shock over it.
  After I cancelled I heard nothing back no we're sorry to see you go, no why did you leave, absolutely Nothing. I just want everyone to know my experience and i really believe it was wrong the way my son and I were treated and the less than scrupulous way Speech for Life does business. For those that taught my son, thank you! For billing, And especially Nina, you can do better.

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