Maryam's Cafe at 315 West 19th Street, Houston

Reviews

• Jacqueline Ruhnke

  Apr 15, 2018
  ★ ☆ ☆ ☆ ☆
  If I could give these people, more like con artists, a 0 star review, I would. They are dishonest and purposefully do not give you an itemized receipt because they secretly charge you for sides you didn’t order. They also charge a 10.5 % credit card processing fee for charges over $100. We ordered breakfast for 7 people and the total was $189.86. That seemed high to me so I asked for an itemized receipt. Mike said he would bring it and never did. I stopped at the front as I was leaving and asked again. He said I can’t give it to you now because I’m too busy, but you can call later. So I called. He sent me my receipt and the total was $171.83 when they had charged me $189.86 at checkout. What? There were over $20 in extra sides that he added without us ordering them, plus the credit card processing fees. My total of just food and drinks should have been $139.75, plus tax $157.76. With their credit card processing fee, which they claim “there is a sign BEHIND the register that states this”, our total was $174.32. They overcharged me more than $30 and refused to refund my card and would only refund in store credit. Excuse me?! I’m never going back and don’t even want the store credit. This is the worst restaurant experience I’ve ever had. Shame on them for their dishonestly. The woman I talked to had the nerve to claim they have never had a customer complaining about what I’m complaining about and insinuated that I was making it up. I told her to read her reviews and learn something about her own business.
• James Crawford

  Mar 20, 2018
  ★ ★ ★ ★ ★
  Such a nice and cozy cafe with delicious food made from organic ingredients! The Italian coffee roast they use makes such exceptional drinks. The staff is so attentive and friendly. Very extensive food, drink and dessert menu! Even a doggy menu. I highly recommend this location. Oh, and their Sunday brunch is a must.

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