H&H Music at 713 Cypress Creek Parkway, Houston

Reviews

• MeMe Jaye

  Aug 30, 2018
  ★ ★ ★ ★ ★
  I live in The Woodlands and I will drive to 1960 (Cypress Creek Pkwy) rain or shine to have my child's flutes repaired at H & H. I have read the negative reviews and are in shock. I was patient because sometimes people cannot see and issue until they have taken the instrument apart. Music & Arts at Portofino Center quoted me a price on voicemail and would NOT stand behind it. They insinuated that I was mistaken when I repeated the price. I had to play the voicemail and they still would not stand behind the quote. I left and never went back. David at H & H has repaired two of my child's instruments for four years . He has made minor repairs in a few days but after years of repairing minor problems, the two flutes needed complete overhauls. Due to unforeseen issues, he had them longer than we anticipated but he was very accommodating. David called and let me know that he would take the instruments home for Christmas to make sure he had them finished. We picked them up 12/26/17. He had my child play in store so that he could make adjustments according to her playing style. He was kind and his work is professional. The price was reasonable and we were very thankful that he went the extra mile for us.

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