Auto Check at 13424 Briar Forest Drive, Houston

Reviews

• KEASHA DIXON

  Sep 26, 2018
  ★ ☆ ☆ ☆ ☆
  BEWARE!!! A simple coolant leak turned into a complete replacement of our engine. After 8 times of back and fourth, in and out of this shop, we finally decide to bring our car to Dodge, and the dealership refused to work behind this company. Dodge stated to us that it would be a liability because the previous work was poorly done. We then had no choice but to return the car back to Auto check. After threatening the company with a law suit they replaced the engine, but didn't even change the oil!!! We lost approximately $3800, plus numerous uber rides at over $300. We are currently still having major issues with the car, because after the engine was replaced the mechanic created other issues in the process. The car now pulls to the right, the power steering is ruff, and the engine idle is making a loud noise. Auto check refuses to take responsibility for that, and is blaming it on the age of the car, even though these weren't issues prior to replacing the engine. They are also now refusing to further work on the car. This forces us to take the loss and purchase a new vehicle. The most disappointing thing about this whole situation is that the owner not once was willing to sit down and discuss the issues.

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